UX Leadership and Project Management

As the UX Team Lead on the Patent Task Order at the U.S. Patent and Trademark Office, Michael Owens managed a team of 15 UX professionals working across 10 next generation and legacy projects. Ms. Owens developed wireframes, designed and facilitated user sessions, wrote usability analysis and reports, and mentored her team members in UX,…

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HRSA Find a Health Center

Mobile Application Design

As a Senior Information Architect on site at the Health Resources and Services Administration, Michael Owens designed and led the project to develop the agency’s first mobile application. Michael was responsible for managing all phases of the project from prototyping through usability testing.


Social Media Management

As Senior Web Editor on site at the National Zoo in Washington, DC, Michael Owens maintained the existing website, developed a plan to create a new website, and managed several Social Media accounts. Michael developed campaigns across multiple platforms, including Salsa-based email campaigns, Facebook, and Twitter.


508 Compliant Design

As the Director of Online Activities at Maryland Public Television, Michael Owens served as Executive Producer on all PBS series developed by MPT. One such site was In the Footsteps of Alexander the Great. In addition to overseeing all aspects of the project from planning to budget to managing contractors, Michael’s responsibilities on this project also included…

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Portal Design and Development

As Creative Director at the National Cancer Institute, Michael Owens led the information architecture and user interface re-design of the Institute’s new web site, The new portal included content from three existing sites and was designed to provide information for health care providers, patients, and caregivers. In addition, Michael designed the interaction architecture and…

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Revolutionary Financial App

As the Web Manager, Michael Owens was responsible for designing both the user interface and information architecture of the site and managed a team of designers and programmers. FolioFN represented a new concept in the world of online brokerages. Allowing users to invest by dollar amount across multiple stocks, the user interface of FolioFN was tasked…

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Educational and Fun

As a Senior Web Producer, Michael Owens developed a large, complex, ambitious website for children and teachers for the U.S. Mint in association with Aquent Partners. In addition to coordinating a large staff of designers, writers, educational consultants, and outside contractors, Michael also designed many elements of the site and developed interactive games and puzzles in…

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Non-Profit Leadership

As the Director of the Sighthound Underground (SHUG), Michael Owens leads an international team of volunteers dedicated to relocating and rehoming some of the most persecuted breeds around the world. The Spanish Greyhound (Galgo), the racing Greyhounds in the US and abroad, Afghans Hounds, Ibizan Hounds, and Salukis are just a few of the breeds we…

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Online Banking Application

As Manager of Web Design Services at Online Resources Michael Owens developed a template-driven user interface for the first commercial real-time web banking platform. She also worked with financial institutions to develop an online presence reflecting their professionalism and commitment to customer service.


Data-Rich UI

As a Senior Information Architect at American Management Systems (AMS) in association with Aquent Partners, Michael Owens analyzed an existing back-office package aimed at the state government market. In the process of designing a new web-based version of the application, AMS looked to Michael to design a new user interface which would build on the…

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